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Shipping & Delivery

AUSTRALIA POST DELIVERY

Simple, tracked delivery across Australia

We primarily send Just Handles orders with Australia Post. Tracking details are provided after dispatch, and the available Regular or Express option and price are shown at checkout.

REGULAR

Australia Post Parcel Post

Same state: generally 3–4 business days
Interstate: generally 3–6 business days

General Australia Post transit estimate after dispatch. Regional and remote destinations can take longer.

EXPRESS

Australia Post Express Post

Same state: generally 2–3+ business days
Interstate: generally 2–3+ business days

Next-business-day delivery only applies within Australia Post’s eligible Express Post network and conditions.

Dispatch: Orders are generally dispatched on the next working day after cleared payment. Delivery estimates start after the parcel has been dispatched.

From order to your door

1

Order received

We confirm your order and payment and prepare the goods for dispatch.

2

Australia Post dispatch

Most orders are lodged with Australia Post. An occasional bulky or supplier-direct item may require a different carrier.

3

Track your parcel

Your tracking number lets you follow the parcel through the Australia Post network.

Missed deliveries

If delivery cannot be completed, follow the instructions provided by Australia Post in your tracking or delivery notification. Collection or redelivery options depend on the parcel and destination.

Check your address

Please check the delivery address carefully before placing your order. If a parcel is returned because the address is incorrect, incomplete or rejected, a new delivery charge may apply before it is resent.

Delivery estimates

Delivery times are estimates rather than guaranteed arrival dates. Public holidays, peak periods, weather, transport disruptions and regional or remote destinations can extend delivery times.

Need help?

If your parcel appears delayed, check the tracking information first. If you still need help, use our Track Your Order or Contact page and include your order number.